NBN account activation

[meditation]

Hi there, 

I switched from 5G wireless back to NBN, and a new account was setup in the afternoon of 28 May 2023, but still my application hasn't gone through and my account still not activated. 

I called several times, but it seems still not activated yet. 

Could you please help me get activated and connected?

[Angeli]

Hi @meditation, 

We'll check on your NBN activation status. Best to PM us with your new customer ID or username, so we can look into it. 

How do I private message (PM) in the community

Regards, 

Angeli