Thanks David. We are trying to run a website design business being tethered to a mobile phone that keep dropping in and out, so it is very frustrating. Is there any way to expedite the activation? All the equipment is here ready.
If you have a coax outlet in your house already, you can definately try setting up all the CPE.
It may just start working on its own once its switched on by NBN.
If all the lights are green on the NTd, thats is good.
If the WAN light on the modem is green, that is good too.
You may need to manually put your TPG username/password into the modem.
Please find an attached link for a guide to help you configure your modem.
All the lights are green (including on NBN box) EXCEPT the green internet light on the modem.
This is the txt we received yesterday "Action required, your TPG NBN service is awaiting activation please reply yes when connected or no to schedule an NBN techician visit to install the equipment".
Do you know what this means? It seems as though everything has been set up, except the internet hasnt actually been connected to the line.
Can you please verify whether the line has been activated? We can see the wifi on our devices, but no data will load.
Your prompy reply is appreciated!