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NBN activation not happening

Level 1b

Account activated middle of last month, modem does not connect to the internet, only green light flickering is WLAN (all the time)

2 REPLIES
Moderator

Hi @sandramckenzie,

 

I checked your account and seen that our Service delivery team was trying to contact you but you were unreachable. I can arrange a call from them, to check what happened to your NBN service as I can see that it's already installed. Please send your preferred time and best number to be contacted via private message.

 

We really want to help turn your experience around!

Moderator

Hi @sandramckenzie,

 

I've sent you a private message. Kindly reply to it so we can arrange a call from our service delivery team.

 

Cheers!