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Hi @dondee0406
We've checked the account and can confirm that you are online.
You may disregard the message that you received as the service shows working.
Let us know if you need further assistance.
BasilDV
Hi @ayelenagm
Welcome to the Community!
We managed to locate your account using your community details and can confirm that the service has been installed.
Please disregard the notification as the service is working within specification.
BasilDV