NBN box light is flashing

[Winpooh811]

Hi there,

.All of a sudden my NBN box only has two lights on the power and the downstream (second one) is flashing. The other two lights are both off. I was connected to the service for a week and just started to have this issue after 10pm tonight. My internet was ok before that.
Please help thanks.

[Will]

Hi @Winpooh811 

Thanks for raising this with us. Your connection is currently affected by an NBN outage. NBNCo just raised a ticket pertaining to the said outage at 11:08PM AEST. It appears that this is affecting 131 customers in total. There's no additional information yet and they haven't provided an Estimated Time of Restoration (ETR) still. Nonetheless, I have this issue escalated to our Monitoring Team. Once the outage has been resolved, you will be notified via SMS.

Regards,

[Winpooh811 · Accepted solution]

The internet is up again. I checked around 6am this morning. Thanks very much.

[BasilDV]

Thanks for the update @Winpooh811 .

We are glad that the outage has been fixed and your service is back to normal.

Should you require further assistance, please let us know.

Cheers!

BasilDV