Get online support
Hi @Bgarcia,
Welcome to TPG Community!
With the rollout of the NBN technology, all internet providers are reliant upon NBN Co's plan and decision.
You may contact them directly on 1 800 881 816 or go to their address checker for more information.
If you are experiencing slow speed issues with your ADSL2 service, you may try the troubleshooting here.
Should you require further assistance, please let us know.
Regards,
BasilDV