Thanks for raising this with us. Your connection is currently affected by an NBN outage. NBNCo just raised a ticket pertaining to the said outage at 11:08PM AEST. It appears that this is affecting 131 customers in total. There's no additional information yet and they haven't provided an Estimated Time of Restoration (ETR) still. Nonetheless, I have this issue escalated to our Monitoring Team. Once the outage has been resolved, you will be notified via SMS.