NBN box - online light off

peso09
Level 2
I just got the NBN box and install it in my house, but the online light is still off. What I have to do to complete the installation?
1 REPLY 1
BasilDV
Moderator

Hi @peso09 

 

Welcome to the Community!

 

We were able to locate an account using your community details and understand that you've been in touch with our Team. They've advised you that the installation of your NBN HFC service is still in progress and activation notification will be given within 24 to 48 hours.

 

Let us know if you need further assistance.

BasilDV