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Could I please ensure that an NBN connection box is supplied along with my modem, as there is not one installed at the premises.
Thanks, Tima
Hi @timamac43 , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community