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NBN connection has stopped working, I have had it for 5 days now

Level 1a
I have had my NBN line working for 5 days now. It has currently been off for the past 3 hours
1 REPLY 1
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Moderator

Hi @Kingsleyrbyrne

 

Welcome to the Community! 

 

Pulling up your account using your Community details, I've managed to run remote line test and have found no evident line fault that can affect the service. 

 

Furthermore, I can see that the your modem is up and running now. I would recommend to continue monitoring the connection in the meantime.

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

 

Thanks!