NBN connection not working

Level 1
Hi.
I followed all the steps in installing the NCD and Modem provided by TPG but its still not working. The blue lights on the NCD keeps flickering on just 3 points where as the LAN light stays blank.
Kindly help me out.
1 REPLY 1
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Moderator

Hi @Aakman78,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have escalated the issue to our Provisioning Team and a case manager will contact you within the day to discuss the matter.

 

Let us know via PM should you have a preferred contact number and time. Thank you.