I have been connected to the NBN for at least 2 years with no complaints. On Wednesday 2 NBN trucks were in our road and 2 men were working on the cable pit boxes. Our NBN/Internet then went off the air.
I went out the front and spoke to the men who realised that they had cut me off and said they would reconnect me. We wern't reconected and they left.
I have been trying for 2 days to contact TPG by sending them "Help desk" emails but with no response other that the automatic return email.
All I need is the NBN team to come back and fix the problem.