Get online support
I have had the NBN with TPG modem connected for about two weeks. Firstly, our iphones won't update the apps and sometimes can't download photos. A message comes up saying 'ínternet connection unstable'. Sometimes it might take six hours or a day to receive an sms or whatsap message. (2) I am having trouble with an older PC that cuts in & out with the internet and my laptops often say no internet connection when I open a page but say, five seconds later the page opens. I did not have these problems with ADSL. Sometimes a message is shown that says the DNS server is down.. Does anyone have an answer to fix these problems
Hi @PeterNBN , please send us a private message with your TPG customer IDd, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community