NBN install status

BlinkeredBump05
Level 2
Hi, I'm awaiting my NBN phone line to be checked it's been nearly a month and half from when I placed the order and I'm still not in the loop of what's happening with my phone line for the NBN but no one has come to check it out, can I please get some information on the status please. I missed a call the other day and when I tried to call back I was waiting for 40mins so I hung up.
2 REPLIES 2
KarlB
Moderator

Hi @BlinkeredBump05 

 

Thanks for your query!

 

Let me have a look for you, and I will get back to you ASAP.

 

Regards,
Karl

KarlB
Moderator

Hi @BlinkeredBump05 

 

I'm still not seeing any update, other than we tried to call you the other day. I have requested for our Provisioning Team to call you back again ASAP.

 

Regards,

Karl