NBN installation issue

[philhas]

I am a new NBN user trying to connect my service.

• 20/4 - received my NBN equipment and activation SMS, connected everything however 2 left blue lights NCD are off
• 21/4 - engaged TPG chat support who arranged NBN technician 
• 23/4 - NBN technician attended and diagnosed equipment issue in the street pit - faulty DPU

Please can a TPG rep please contact me via PM?

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9