Get online support
Sorry to know that you wish to cancel. We have advised our Provisioning Team to contact you to further discuss the matter.
We sincerely apologise for the trouble this issue is causing you, @eduardo23. We have escalated your concern to our Complaints Resolution Team and a Complaints Resolution Case Manager will be in touch to further discuss the matter. Kindly await further updates through Email or phone call within 24 hours.
We have checked the status of the appointment and it is still currently open, but the technician will be late. We'll continue to monitor this and revert to you for additional updates.