For NBN services, there is what we call Service Class type which determines the readiness of a service address. This means an address can be remotely activated as all the equipment is available; whilst some still needs a tech visit.
Please send your Customer ID or username via private message so we can locate your account and provide you with more information regarding the installation/activation of your service.
Hello Shafiullah, I realised that a Case Manager has been in touch and requested a replacement for the NBN NTD.
Further updates will be provided by the Case Manager via phone call or SMS.