NBN network connection device

[Eldorado]

Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks

[Shane]

Hi @Eldorado ,

Thanks for raising this to us. We'd love to help see the status of NBN service installation, please send me your account details (Username/Customer ID together with the address on file). 

In case you need a reference: How do I private message (PM) in the community 

Regards,

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@Eldorado wrote:
Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks

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