No LAN light on my NBN box

Christinam82
Level 2

All was working well with my nbn and all of a sudden we lost connection.  I noticed the LAN light on the nbn box is not on.  What is the issue?

3 REPLIES 3
david64
Level 10

What type of NBN do you have. Eg., if FTTC, the LAN light OFF on the NBN box indicates it has lost connection to the wifi router.

What type of router do you have? What lights does it have on?

Have you tried turning both off and on?

Sk1234
Level 2
I have nbn FTtc and my lan light is not working and dsl light is keep blinking
Riezl
Moderator

Hi @Sk1234 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community