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NBN network connection device

Eldorado
Level 2
Level 2
‎02-09-2020 06:21 PM
Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks
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Anonymous
Not applicable
‎02-09-2020 11:02 PM

Hi @Eldorado ,

 

Thanks for raising this to us. We'd love to help see the status of NBN service installation, please send me your account details (Username/Customer ID together with the address on file). 

 

In case you need a reference: How do I private message (PM) in the community 

 

Regards,

 

@Eldorado wrote:
Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks

 

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