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NBN network connection device

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Level 1
Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks
1 REPLY 1
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Moderator

Hi @Eldorado ,

 

Thanks for raising this to us. We'd love to help see the status of NBN service installation, please send me your account details (Username/Customer ID together with the address on file). 

 

In case you need a reference: How do I private message (PM) in the community 

 

Regards,

 


@Eldorado wrote:
Hi there,
I’ve recently received my modem to help set up my NBN, however since reading the instructions it appears I also need a NBN network Connection Device. So I can’t set up without it yet I can’t seem to find one available anywhere, or is this something that should also get delivered??
Thanks