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NBN not working after installation

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Level 1a
Level 1a
Hi

Had NBN installed a few hours earlier today. Internet not working (internet light also not showing on modem). Tried calling TPG, been on hold for over 30mins.

Any suggestions?
1 REPLY 1
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Moderator

Hi @pp,

 

Welcome to TPG Community!

 

We have located the account using your community details. We can see that you have been in touch with one of our technical specialists who was able to help resolve the issue.

 

Your connection looks good now, but should you experience any service difficulties, please let us know so we can investigate further. Thank you.