NBN not working

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Level 1a

I would like to reopen ticket number: 10267617. My NBN internet has stopped working again because the connection light on the NBN box is red, clicking and flashing.

1 REPLY 1
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Moderator

Hi,

I have noted via nbn portal  that there is no sync and  you lost connection around 10:33 AM so i have created ticket # 59454230 for our Engineer department for further assessment.  Meanwhile   see below link for set up, you can also try new telephone cable and adaptor to connect your equipments.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/m-p/7856#M...