Get online support
Welcome to the Community @qbattie27
Thank you for choosing TPG as your service provider.
For customers who would like to check the status of their service installation/activation, we have created this community article, which contains a video on How to track your TPG service installation
We have also created setup guides for all technologies that TPG use :
New Connection Setup Help
In your case, the assigned NBN technician that is booked to install the service will assess your location if there's any extra work that needs to be done.