TPG Community

Get online support

NBN speed down to 1.5 Mbps after 5 pm

Adil
Level 2

I noticed almost everyday after 5pm my NBN speed drops under 2 Mbps from 45Mbps

 

E820EA3C-08A2-46EA-9923-A237CFA95023.png

2 REPLIES 2
Anonymous
Not applicable

Hi @Adil,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have arranged a technical specialist to contact you between 5:30PM and 6:30PM ACT time today for assistance.

 

Should you have a preferred contact number, please let us know via PM. Thank you.

Anonymous
Not applicable

Hi @Adil, our Technical Team tried to contact you, but to no avail.

 

Feel free to message us your availability so we can organise a callback.