NBN50 Very Slow

LDuser
Level 2

Recently upgraded to NBN50 plan. 

The download and upload speeds were good for about 1 week.

But now download speed is sitting around 5Mb/s and upload speed is sitting around 15Mb/s.

How do I get this fixed?

1 REPLY 1
Shane
Moderator

Hey, @LDuser 

 

Let me help and see what we can do to fix the speed issues. Are you still having the same speed? If so, what troubleshooting steps have you taken so far?

 

Could you flick me a message with your details for me to better understand?

 

How to send a PM? 

 

Regards,

 

Recently upgraded to NBN50 plan.

The download and upload speeds were good for about 1 week.

But now download speed is sitting around 5Mb/s and upload speed is sitting around 15Mb/s.

How do I get this fixed?