TPG Community

Get online support

Requires the C pair details

justin959873
Level 2
Hi,
Recently, I have chosen TPG NBN service for using internet for our store.
However, I have not been able to use the internet, since the line between our store and MDF in shopping centre is not connected yet.
 
Our shopping centre require this is an alphanumeric number issued by NBN and is used to connect the line from the centre MDF room to the tenancy.
It will look similar to this 3OAK 69 118 DSL002 CPAIR 116.
 
I heard that it is available from TPG. 
Could you let me know the C pair details for forwarding to our shopping centre?
Your prompt reply would be very appreciated.
Thanks.
 
 
1 REPLY 1
Ahra_G
Moderator

Hi @justin959873 

 

Let's check if we can get these details for you. Please send us a PM with your Customer ID or username so we can pull up your account. 

 

-Ahra_G