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Hi @Chan
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @Chan
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi Karl,
My custumer ID ***********, My mobile number is ***********, .
Hi @Chan
Your NETGEAR D6400 is not a supported modem by TPG. I have requested our Helpdesk Team to give you a call to go through the basic settings. If our Helpdesk are not able to help you, you may need to contact Netgear direct.
Regards,
Karl