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Hi @Chirantang86,
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Kind regards,
Karl
Hi @Chirantan,
Yes you will need an NBN NTD, like the device in the image below. From what I can see your NBN order is still being processed. I have requested for someone from our Provisioning team to investigate and call you back with an update.
Regards,
Karl