Nbn fttc phone service

[Oznbn]

Hi my phone line isn't working yet. Nbn is connected and running and account says phone line should be active. I have connected the phone to the phone line port of the modem.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[Oznbn]

Pm sent Peter

[Oznbn · Accepted solution]

Problem fixed. Was plugged into wrong modem port. Thank you Peter for your help.