Nbn installation not complete

[gpbk1n97]

Hello.
I have connectedthe Nbn equipment as per the guide and the lights are still blinking.
I have tried twice to call TPG today and have waited on hold for over 90 minutes and haven't been able to get anywhere.
Is our installation completed or still in progress?
Greg
CID xxxxxxx

[gpbk1n97]

4 hours later and no reply from TPG, yet.
Thanks a bunch.

[BasilDV]

Hi @gpbk1n97

Welcome to the Community!

We were able to locate your account using your community details and raised this with our NBN Provisioning team.

A case manager tried to call you today to no avail. Please send me a PM with your preferred time and best number to be contacted or call the number that they've sent via SMS for further discussion.

BasilDV