Ncd not delivered

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Level 1
I have been sent the modem but not the ncd. Does the installer bring that?
1 REPLY 1
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Moderator

Hi @Lois

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and understand that our NBN provisioning team has been in touch.

 

They've advised you that a technician will be the one who'll bring the NCD and complete the installation of the service today.

 

Further updates will be given by your case manager once available.

 

Should you require further assistance, please let us know.

 

Regards,

BasilDV