I just changed my plan from 25mbps download speed to 50mbps but speed test shows only 11.27mbps download and .97mbps upload. I have been on hold for a long time and wanted to know am I doing something wrong. Is there a setting in the router I need to look at?
Welcome to the community !
We'd like to know if you have received email confirmation that your plan has been upgraded.
If yes, can you run a speed test on a desktop/laptop connected via LAN cable and post the result on this thread.