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Hi @kevinnugent
Welcome to the community!
Have you checked your NBN FTTN speed using this article?
Cheers.
Hi @kevinnugent,
Welcome to TPG Community!
Based on the sync speed that you've posted, it appears that the modem is getting a good connection.
We have a community article which will guide you on how to troubleshoot and test your speed. Check this link.
Should you require further assistance, please let us know.
Kind regards,
BasilDV