New in tpg

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Level 1a
We have never installed the internet before, and the day we got our modem package, but we didn't have the connection box to set up our internet
1 REPLY 1
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Moderator

Hi @rizkychaidir 

 

Welcome to the Community!

 

We were able to locate your account using your community details and checked the NBN order.

Your address was tagged by NBN Co as Service class 24, which means that an NBN NTD box should already be available.

If you are not able to see any NBN NTD box (ARRIS), then we'll advise our NBN service delivery team and have a case manager contact you tomorrow to discuss this further.

 

BasilDV