No Internet

[Nadarizk85]

Hi,
I took out an NBN plan a day ago with you. I've received my modem and connected everything and after 2 hrs the internet light is still not on.
Please help,
Thanks,
Nada

[KarlB]

Hi @Nadarizk85,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Kind regards,

Karl

[KarlB]

Hi @Nadarizk85,

I was able to find your account from your username. I have requested for our Provisioning Team to contact you with an update on your order.

Regards,

Karl