Connected July 20 ... no internet July 21 ... none since, TPG have contacted me and I have changed settings on modem, no good, phone call from TPG last night to advise that they have made some changes and to reboot modem ... still no good. I see others have had the problem corrected by the NBN team.
Why do i not get a call from TPG to ask if anything has improved after your changes to connection and susequent reboot of modem/router? I bet I will get charged for the days I am without connection.
How the hell does this happen with a brand new connection to our area and why is it not seen to immediately.
Welcome to the community!
I was able to pull up the account using your community details and ran initial tests.
It shows your service is currently connected for 7h 48m and getting a passing speed on the line.
I'd like to know on which particular device(s) you experience the dropouts.