No NBN Connection Box

[CJBell007]

I just received a text to connect my NBN box and modem, however the property i have just moved in to there was no NBN box on site. Could I get a replacement box sent out please.

Regards

Craig

[BasilDV]

Hi @CJBell007 

We'd like to check the address and confirm if an NBN box is needed or already installed in it.

Please send us a private message with your account details.

BasilDV

[alanguide]

It's also just possible that the previous occupier took the box wih him/her, not supposed to happen.