Hi @ennevermonte14 ,
Thanks for raising this to us.
I was able to locate the account using your community details, we'll raise this to our NBN Provisioning Team and have one case managers contact you. Please shoot me a private message with your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@ennevermonte14 wrote:
Hi,
I have moved into a new premesis and there is no existing NBN connection box.
I have received my new NBN modem but have not been sent an NBN connection box. I am unable to complete installation for NBN HRC until I am sent a connection box.
Can you advise?
Thanks.
