No NBN connection device

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Level 1b
Hi,
Have just recieved modem with set up instructions but no NBN Connection Device ? Previous house tenant did not leave anything behind. Should we be expecting a tech to come out or?
Please advise, thanks
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @jeffreyaghogho,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have raised your concern to our Provisioning Team and  a case manager will contact you to address this concern.

 

Let us know via PM should you have a preferred contact number and time.

 

Thank you.

View solution in original post

3 REPLIES 3
Highlighted
Moderator

Hi @jeffreyaghogho,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have raised your concern to our Provisioning Team and  a case manager will contact you to address this concern.

 

Let us know via PM should you have a preferred contact number and time.

 

Thank you.

View solution in original post

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Level 1b

Thank you, I got the NCD Already. 

 

 

Jeff

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Moderator

Great! Feel free to message us should you need further assistance. Cheers!