No NBN internet and phone connection

[irilat]

In our area there's tech outage and no internet and landline phone for several days. It's impossible to call and get a ticket, long queue. Sent a message to helpdesk; techops; Customer Relations, only helpdesk responded asking to get a ticket. Are you kidding, guys? No internet, no phone. Please set up online IT service to get a ticket as it is practised in many offices. It would be easy for many. I Need to know when it will be finally fixed as I can't work from home? Thanks

[BasilDV]

Hi @irilat

We'd like to check on the account and see what we can do to resolve this as soon as possible.

Shoot me a PM with your TPG username or customer ID number.

BasilDV