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No any message about the modem

whgeeth
Level 2
Received a confirmation about the NBN connection but no any updates about the modem.
1 REPLY 1
Ahra_G
Moderator

Hi @whgeeth

 

Welcome to TPG Community! 

 

Apologies for the delay in receiving the equipment. Checking the status, it shows that our courier attempted to have it delivered today however no one is available to receive the package. 

 

I'll be sending you the consignment number via private message together with other info associated with the delivery. 

 

 

Cheers!