Welcome to the Community!
We were able to locate your account using your community details and checked your address.
Based on the database of the NBN Co., the NBN NTD ARRIS box should already be available at your premises. However, if you are not able to locate it, then we'll advise our NBN Service delivery team to report this case as a missing NBN NTD box.
A case manager will be in touch with you to further discuss the details.