Welcome to TPG Community!
We have checked the status of your connection and it appears to be working now. However, we are currently detecting a possible line fault causing the speed issue.
That being said, we'll have a specialist contact you between 1PM and 2PM for assistance.
Should you have a preferred contact number and time, please send it via private message. Thank you.
I can see that one of our Technicians tried to contact you earlier today unfortunately no avail.
Please let us know your best contact time and we'll have another call rescheduled.