No internet access

[ibilton571]

Hi there, I am able to connect to my wifi, but the internet light is not on and i have no internet access. Please help

[BasilDV · Accepted solution]

Hi @ibilton571 

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

How to Check for NBN Network Outage

If not affected, please send us a private message with your account details for us to run further tests.

BasilDV