No internet light

sarah1
Level 2

A technician installed my NBN today. He said to wait 20 minutes for the Internet light to turn green. Seven hours later, still not green. I've tried turning it off and on. This is incredibly disappointing. Please urgently assist.

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter