No internet

Highlighted
Level 1c
Have connected units as required, have all blue lights on and wifi connection but no internet connection
1 REPLY 1
Highlighted
Moderator

Hi @brucethorby 

 

Welcome to the Community!

 

We were able to locate your account using your community details and it appears that the service was successfully installed.

 

However, the configuration of your modem is incorrect. You may check our support link for the configuration in order for the internet to work.

 

TPG Support

 

Let us know how it goes.

 

BasilDV