Hi. I've recently moved into a new house. I've applied for moving house and have received my modem and a sms asking for me to turn it on,however I have a port in the wall but no NBN connection box to use. I am also wondering if my old service at the other house has been disconnected as it should have been. I've hit a stand still and need to get this internet sorted asap
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.
