Overload?

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Level 1b
How do I find out if my usage is being throttled? It’s currently slowed to the point of being almost useless. I’ve rebooted and reset my router and unplugged the nbn box for 2 minutes. Neither has worked.
4 REPLIES 4
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Moderator

Hello Knittingand,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 1b

I clicked on your name but I don't see any way to pm you.

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Level 1b
Never mind. Found it. It took forever to load because of our connection.
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Moderator

Thanks 

I'll take a look at your service now

Regards

PeterW