Hi there debra0101 ,
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you
Thats great to hear, im glad its all sorted and you are very welcome.
please note though there are step by step setup instructions included in the box with our modem if you need to refer to it in future ..
Here is a useful link with a video step by step guide just incase and for future reference ..
Watch our short video guide on how to set up your NBN FTTC service. Visit https://link.tpg.com.au/hgzDYj
Thankyou and have a great day