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Phone problem

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Level 1a

Hi My Internet works. land phone is not working no incoming and outgoing calls

1 REPLY 1
Moderator

Hi @0415524288,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have run some remote test.

 

We were able to detect a possible fault within the copper network and will escalate the issue to our Engineering team for further investigation.

 

They'll be in touch within 24 to 48 hours to provide further updates with the case.

 

Kind regards,

BasilDV